Datenschutzerklärung

Privacy Policy

Last Updated: January 27, 2025

This Privacy Policy describes how Colibri ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from colibri.sale (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the users of the Services, including customers, visitors, and other individuals whose information we collect.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory reasons. If we make changes, we will update the "Last Updated" date and take any necessary steps required by law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and process personal information from various sources. The information we collect depends on how you interact with us.

We may use your information to:

  • Process and fulfill your orders.
  • Provide customer support.
  • Improve our Services and user experience.
  • Comply with legal obligations.
  • Protect our rights and the rights of our users.

What Personal Information We Collect

The types of personal information we collect include:

Information You Provide Directly:

  • Contact details (name, address, phone number, email).
  • Order details (billing and shipping addresses, payment confirmation, email, phone number).
  • Account information (username, password, security details).
  • Customer support information (any details you provide in messages or inquiries).

Information We Collect Automatically:

  • Usage Data (IP address, browser type, device information, site interactions).
  • Cookies and Tracking Technologies (cookies, pixels, analytics tools to improve our services).

Information from Third Parties:

  • Service providers (e.g., Shopify for e-commerce functionality, payment processors for transactions).
  • Advertising and marketing partners (to provide tailored ads and promotions).

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, manage your account, and facilitate returns/exchanges.
  • Marketing and Advertising: To send promotional emails, tailored advertisements, and special offers (based on your consent and applicable laws).
  • Security and Fraud Prevention: To detect and prevent fraudulent activity, unauthorized access, and security threats.
  • Customer Support & Service Improvement: To enhance our Services and respond to your inquiries efficiently.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve our Site's functionality and provide personalized experiences. You can manage or disable cookies through your browser settings, but this may affect your user experience.

We recognize Global Privacy Control (GPC) signals, allowing users to opt out of certain types of data collection and targeted advertising.

For details on how Shopify uses cookies, visit: Shopify Cookie Policy.

How We Share Personal Information

We may share your information with:

  • Service providers (e.g., IT services, payment processors, shipping partners).
  • Marketing partners (for advertising and promotional campaigns).
  • Legal Authorities (if required by law or to protect our rights and users).

We do not sell or share sensitive personal information without your consent.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Right to Access: Request information on the data we collect about you.
  • Right to Delete: Request deletion of your personal information.
  • Right to Correct: Update inaccurate or incomplete personal data.
  • Right to Opt-Out: Restrict or opt-out of data sharing for advertising.
  • Right to Data Portability: Request a copy of your data for transfer.
  • Right to Withdraw Consent: If we rely on consent for processing, you can withdraw it at any time.

To exercise your rights, contact us at colibrisale03@gmail.com.

Children’s Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect or sell information from minors. If you believe a child has provided us with personal data, please contact us to request its deletion.

Security & Data Retention

We implement reasonable security measures to protect your data. However, no system is 100% secure. We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

If you are located in the European Economic Area (EEA), we may transfer your data outside your country. We use Standard Contractual Clauses (SCCs) or rely on adequate data protection laws to ensure your information remains protected.

Third-Party Links & Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact us:

📧 Email: colibrisale03@gmail.com.
📍 Address: Halewijnlaan, Antwerpen, 2050, Belgium

For legal purposes, we are the data controller of your personal information unless otherwise specified.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

 

 

 

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