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🗓️ Mon–Fri 10:00–18:00 (CET)

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⏱️ Typically replies within 24h · Timezone: CET

📦 How do I track my order?

Go to Track order and enter your email and order number.

🚚 How long is delivery?

Usually 7–18 business days. The ETA is shown on the product page and in cart.

🔁 How to return or exchange?

Go to the returns page and follow the steps. We’ll provide the label and address.

🏷️ Can I use a coupon?

Yes—enter the code at checkout. Weekly coupons are in our newsletter.

✏️ Change address after ordering?

🛡️ What does Colibri Guarantee cover?

Payment protected until delivery, help with issues, refund for loss/defect. More here.